contact.php

Go to the documentation of this file.

<?php
/* Copyright (C) 2011-2016 Jean-François Ferry    <hello@librethic.io>
 * Copyright (C) 2011      Regis Houssin        <regis.houssin@inodbox.com>
 * Copyright (C) 2016      Christophe Battarel <christophe@altairis.fr>
 *
 * This program is free software; you can redistribute it and/or modify
 * it under the terms of the GNU General Public License as published by
 * the Free Software Foundation; either version 3 of the License, or
 * (at your option) any later version.
 *
 * This program is distributed in the hope that it will be useful,
 * but WITHOUT ANY WARRANTY; without even the implied warranty of
 * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
 * GNU General Public License for more details.
 *
 * You should have received a copy of the GNU General Public License
 * along with this program; if not, write to the Free Software
 * Foundation, Inc., 59 Temple Place - Suite 330, Boston, MA 02111-1307, USA.
 */

require '../main.inc.php';

require_once DOL_DOCUMENT_ROOT.'/ticket/class/ticket.class.php';
require_once DOL_DOCUMENT_ROOT.'/core/lib/ticket.lib.php';

require_once DOL_DOCUMENT_ROOT.'/societe/class/societe.class.php';
require_once DOL_DOCUMENT_ROOT."/core/lib/company.lib.php";
require_once DOL_DOCUMENT_ROOT.'/contact/class/contact.class.php';
require_once DOL_DOCUMENT_ROOT.'/core/class/html.formcompany.class.php';

// Load translation files required by the page
$langs->loadLangs(array('companies', 'ticket'));

// Get parameters
$socid = GETPOST("socid", 'int');
$action = GETPOST("action", 'alpha');
$track_id = GETPOST("track_id", 'alpha');
$id = GETPOST("id", 'int');
$ref = GETPOST('ref', 'alpha');

$type = GETPOST('type', 'alpha');
$source = GETPOST('source', 'alpha');

$ligne = GETPOST('ligne', 'int');
$lineid = GETPOST('lineid', 'int');


// Store current page url
$url_page_current = DOL_URL_ROOT.'/ticket/contact.php';

$object = new Ticket($db);


$permissiontoadd = $user->rights->ticket->write;

// Security check
$id = GETPOST("id", 'int');
if ($user->socid > 0) $socid = $user->socid;
$result = restrictedArea($user, 'ticket', $object->id, '');

// restrict access for externals users
if ($user->socid > 0 && ($object->fk_soc != $user->socid)) {
  accessforbidden();
}
// or for unauthorized internals users
if (!$user->socid && (!empty($conf->global->TICKET_LIMIT_VIEW_ASSIGNED_ONLY) && $object->fk_user_assign != $user->id) && !$user->rights->ticket->manage) {
  accessforbidden();
}


/*
 * Actions
 */

if ($action == 'addcontact' && $user->rights->ticket->write) {
  $result = $object->fetch($id, '', $track_id);

  if ($result > 0 && ($id > 0 || (!empty($track_id)))) {
    $contactid = (GETPOST('userid', 'int') ? GETPOST('userid', 'int') : GETPOST('contactid', 'int'));
    $typeid = (GETPOST('typecontact') ? GETPOST('typecontact') : GETPOST('type'));

    $error = 0;

    $codecontact = dol_getIdFromCode($db, $typeid, 'c_type_contact', 'rowid', 'code');
    if ($codecontact=='SUPPORTTEC') {
      $internal_contacts = $object->listeContact(-1, 'internal', 0, 'SUPPORTTEC');
      foreach ($internal_contacts as $key => $contact) {
        if ($contact['id'] !== $contactid) {
          //print "user à effacer : ".$useroriginassign;
          $result = $object->delete_contact($contact['rowid']);
          if ($result<0) {
            $error ++;
            setEventMessages($object->error, $object->errors, 'errors');
          }
        }
      }
      $ret = $object->assignUser($user, $contactid);
      if ($ret < 0) {
        $error ++;
        setEventMessages($object->error, $object->errors, 'errors');
      }
    }

    if (empty($error)) {
      $result = $object->add_contact($contactid, $typeid, GETPOST("source", 'aZ09'));
    }
  }

  if ($result >= 0) {
    Header("Location: ".$url_page_current."?id=".$object->id);
    exit;
  } else {
    if ($object->error == 'DB_ERROR_RECORD_ALREADY_EXISTS') {
      $langs->load("errors");
      setEventMessages($langs->trans("ErrorThisContactIsAlreadyDefinedAsThisType"), null, 'errors');
    } else {
      setEventMessages($object->error, $object->errors, 'errors');
    }
  }
}

// bascule du statut d'un contact
if ($action == 'swapstatut' && $user->rights->ticket->write) {
  if ($object->fetch($id, '', $track_id)) {
    $result = $object->swapContactStatus($ligne);
  } else {
    dol_print_error($db, $object->error);
  }
}

// Efface un contact
if ($action == 'deletecontact' && $user->rights->ticket->write) {
  if ($object->fetch($id, '', $track_id)) {
    $internal_contacts = $object->listeContact(-1, 'internal', 0, 'SUPPORTTEC');
    foreach ($internal_contacts as $key => $contact) {
      if ($contact['rowid'] == $lineid && $object->fk_user_assign==$contact['id']) {
        $ret = $object->assignUser($user, null);
        if ($ret < 0) {
          $error ++;
          setEventMessages($object->error, $object->errors, 'errors');
        }
      }
    }
    $result = $object->delete_contact($lineid);

    if ($result >= 0) {
      Header("Location: ".$url_page_current."?id=".$object->id);
      exit;
    }
  }
}



/*
 * View
 */

$help_url = 'FR:DocumentationModuleTicket';
llxHeader('', $langs->trans("TicketContacts"), $help_url);

$form = new Form($db);
$formcompany = new FormCompany($db);
$contactstatic = new Contact($db);
$userstatic = new User($db);

if ($id > 0 || !empty($track_id) || !empty($ref)) {
  if ($object->fetch($id, $ref, $track_id) > 0) {
    if ($socid > 0) {
      $object->fetch_thirdparty();
      $head = societe_prepare_head($object->thirdparty);
      print dol_get_fiche_head($head, 'ticket', $langs->trans("ThirdParty"), 0, 'company');
      dol_banner_tab($object->thirdparty, 'socid', '', ($user->socid ? 0 : 1), 'rowid', 'nom');
      print dol_get_fiche_end();
    }

    if (!$user->socid && !empty($conf->global->TICKET_LIMIT_VIEW_ASSIGNED_ONLY)) {
      $object->next_prev_filter = "te.fk_user_assign = '".$user->id."'";
    } elseif ($user->socid > 0) {
      $object->next_prev_filter = "te.fk_soc = '".$user->socid."'";
    }

    $head = ticket_prepare_head($object);

    print dol_get_fiche_head($head, 'contact', $langs->trans("Ticket"), -1, 'ticket');

    $morehtmlref = '<div class="refidno">';
    $morehtmlref .= $object->subject;
    // Author
    if ($object->fk_user_create > 0) {
      $morehtmlref .= '<br>'.$langs->trans("CreatedBy").' : ';

      $fuser = new User($db);
      $fuser->fetch($object->fk_user_create);
      $morehtmlref .= $fuser->getNomUrl(-1);
    } elseif (!empty($object->email_msgid)) {
      $morehtmlref .= '<br>'.$langs->trans("CreatedBy").' : ';
      $morehtmlref .= img_picto('', 'email', 'class="paddingrightonly"');
      $morehtmlref .= dol_escape_htmltag($object->origin_email).' <small class="hideonsmartphone opacitymedium">('.$form->textwithpicto($langs->trans("CreatedByEmailCollector"), $langs->trans("EmailMsgID").': '.$object->email_msgid).')</small>';
    } elseif (!empty($object->origin_email)) {
      $morehtmlref .= '<br>'.$langs->trans("CreatedBy").' : ';
      $morehtmlref .= img_picto('', 'email', 'class="paddingrightonly"');
      $morehtmlref .= dol_escape_htmltag($object->origin_email).' <small class="hideonsmartphone opacitymedium">('.$langs->trans("CreatedByPublicPortal").')</small>';
    }

    // Thirdparty
    if (isModEnabled('societe')) {
      $morehtmlref .= '<br>'.$langs->trans('ThirdParty');
      /*if ($action != 'editcustomer' && $object->fk_statut < 8 && !$user->socid && $user->rights->ticket->write) {
        $morehtmlref.='<a class="editfielda" href="' . $url_page_current . '?action=editcustomer&token='.newToken().'&track_id=' . $object->track_id . '">' . img_edit($langs->transnoentitiesnoconv('Edit'), 1) . '</a>';
      }*/
      $morehtmlref .= ' : ';
      if ($action == 'editcustomer') {
        $morehtmlref .= $form->form_thirdparty($url_page_current.'?track_id='.$object->track_id, $object->socid, 'editcustomer', '', 1, 0, 0, array(), 1);
      } else {
        $morehtmlref .= $form->form_thirdparty($url_page_current.'?track_id='.$object->track_id, $object->socid, 'none', '', 1, 0, 0, array(), 1);
      }
    }

    // Project
    if (isModEnabled('project')) {
      $langs->load("projects");
      $morehtmlref .= '<br>'.$langs->trans('Project').' ';
      if ($user->rights->ticket->write) {
        if ($action != 'classify') {
          //$morehtmlref.='<a class="editfielda" href="' . $_SERVER['PHP_SELF'] . '?action=classify&token='.newToken().'&id=' . $object->id . '">' . img_edit($langs->transnoentitiesnoconv('SetProject')) . '</a>';
          $morehtmlref .= ' : ';
        }
        if ($action == 'classify') {
          //$morehtmlref.=$form->form_project($_SERVER['PHP_SELF'] . '?id=' . $object->id, $object->socid, $object->fk_project, 'projectid', 0, 0, 1, 1);
          $morehtmlref .= '<form method="post" action="'.$_SERVER['PHP_SELF'].'?id='.$object->id.'">';
          $morehtmlref .= '<input type="hidden" name="action" value="classin">';
          $morehtmlref .= '<input type="hidden" name="token" value="'.newToken().'">';
          $morehtmlref .= $formproject->select_projects($object->socid, $object->fk_project, 'projectid', 0, 0, 1, 0, 1, 0, 0, '', 1);
          $morehtmlref .= '<input type="submit" class="button valignmiddle" value="'.$langs->trans("Modify").'">';
          $morehtmlref .= '</form>';
        } else {
          $morehtmlref .= $form->form_project($_SERVER['PHP_SELF'].'?id='.$object->id, $object->socid, $object->fk_project, 'none', 0, 0, 0, 1);
        }
      } else {
        if (!empty($object->fk_project)) {
          $proj = new Project($db);
          $proj->fetch($object->fk_project);
          $morehtmlref .= $proj->getNomUrl(1);
        } else {
          $morehtmlref .= '';
        }
      }
    }

    $morehtmlref .= '</div>';

    $linkback = '<a href="'.dol_buildpath('/ticket/list.php', 1).'"><strong>'.$langs->trans("BackToList").'</strong></a> ';

    dol_banner_tab($object, 'ref', $linkback, ($user->socid ? 0 : 1), 'ref', 'ref', $morehtmlref, $param, 0, '', '', 1, '');

    print dol_get_fiche_end();

    //print '<br>';

    $permission = $user->rights->ticket->write;

    // Contacts lines (modules that overwrite templates must declare this into descriptor)
    $dirtpls = array_merge($conf->modules_parts['tpl'], array('/core/tpl'));
    foreach ($dirtpls as $reldir) {
      $res = @include dol_buildpath($reldir.'/contacts.tpl.php');
      if ($res) {
        break;
      }
    }
  } else {
    print "ErrorRecordNotFound";
  }
}

// End of page
llxFooter();
$db->close();